Contact Us

We're here to help. Reach us through any of the channels below.

Response times: WhatsApp and phone calls are answered Monday – Saturday, 8 AM – 8 PM. Email responses typically arrive within 24 hours on business days.

WhatsApp

Fastest way to reach us. Send a message and we'll reply promptly during business hours.

Chat on WhatsApp

Phone

Call us directly for urgent order issues or delivery enquiries.

Call +256 774 391 624

Email

For order disputes, complaints, or anything that needs a paper trail.

support@kafrashoppers.com

Location

KaFra Shoppers is based in Kampala, Uganda. We deliver nationwide.

Track Your Order

Support Hours

Monday – Friday 8:00 AM – 8:00 PM
Saturday 9:00 AM – 6:00 PM
Sunday Closed (email only)
Public Holidays Closed (email only)